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Voice Technician

Job in Johannesburg, 2000, South Africa
Listing for: BitCo Telecoms
Full Time position
Listed on 2025-11-24
Job specializations:
  • Maintenance/Cleaning
    Installation Technician
Job Description & How to Apply Below

Voice Technician - Midrand (VT/10/2025)

We are looking for a skilled Voice Technician to join our Build Department in the Gauteng Region, based in Midrand. The role involves completing voice installations, providing technical support for routers and phones, and training clients.

Qualifications
  • Grade 12/Matric or equivalent qualification
  • Valid driver’s licence
Experience
  • 2‑5 years of networking experience
  • Experience with VOIP systems
Knowledge
  • Strong understanding of IP/TCP protocols
  • Familiarity with hosted and onsite PBX systems
  • Knowledge of Mikrotik, Cisco, and Ubiquiti equipment
  • Experience with VOIP phones
Skills
  • Proficient in configuring Asterisk PBX server and hosted PBX systems
  • Excellent time‑management skills
  • Strong problem‑solving abilities
  • Flexible and adaptable
  • Detail‑oriented and efficient
  • Assertive and able to communicate effectively with various stakeholders
  • Ability to work independently with minimal supervision
  • Willingness to work overtime and on weekends as needed
  • Organisational and planning skills
Responsibilities
  • Monitor and update mobile work apps
  • Manage schedules and plan workday effectively
  • Perform on‑site installations of routers, VOIP phones, and related equipment
  • Maintain minimum stock levels and update inventory daily
  • Respond promptly to on‑site call outs for installations and technical issues
  • Provide feedback to relevant departments regarding call outs
  • Complete in‑office configurations of equipment as needed
  • Escalate any problems to relevant departments in a timely manner
  • Ensure quality assurance standards are met
  • Adhere to all health and safety regulations, policies, and procedures
  • Identify and manage potential risks
  • Maintain and care for company vehicles, equipment, and tools
  • Ensure all company vehicles, equipment, and tools are in good working condition; arrange for repairs or replacements as needed

Applications must be submitted by 31 October 2025
. Email your CV to with “Voice Technician – VT/08/2025” in the subject line. Only shortlisted candidates will be contacted.

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