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Quality Assurance Coach: Elevate CX & Agent
Job in
Randburg, Johannesburg, 2000, South Africa
Listed on 2025-12-30
Listing for:
Tracker South Africa
Full Time
position Listed on 2025-12-30
Job specializations:
-
Quality Assurance - QA/QC
QA Specialist / Manager
Job Description & How to Apply Below
Location: Randburg
A leading technology firm in Randburg is seeking a Quality Assurance Coach in the Call Centre, responsible for monitoring performance, delivering coaching interventions, and ensuring adherence to quality standards. The ideal candidate will have a minimum of 2 years of customer service experience and 1 year as a Quality Assurance Coach, exhibiting strong leadership and analytical skills. The role offers benefits including medical aid.
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