Airline Catering--Station Attendant Supervisor

Department:
Cold Foods Airline

Job Title:

Station Attendant Supervisor

Classification:
Full-Time/Hourly

Salary Range: $ 27.50

Reports to:

Food Production Manager

Date of Opening: 08-17-2026

The Airline Station Attendant Supervisor is responsible for leading and supervising a team of station attendants in a high-volume, fast-paced airline food manufacturing environment. This position ensures that all daily production and assembly activities meet food safety, quality, and customer specifications, while maintaining operational efficiency, staff performance, and regulatory compliance. This leadership role is vital to ensuring the timely and accurate preparation of meals, trays, and catering components for airline customers.

• Supervise day-to-day operations of station attendants involved in food preparation, packaging, tray setup, and equipment handling.
• Ensure airline catering orders are prepared and assembled accurately, completely, and on time per airline specifications and service-level agreements.
• Enforce strict compliance with food safety standards (HACCP, FDA, USDA), sanitation protocols, and company Standard Operating Procedures (SOPs).
• Organize and coordinate workflows to meet production timelines and optimize labor efficiency.
• Conduct daily pre-shift briefings; assign tasks, communicate priorities, and reinforce expectations clearly to team members.
• Train new employees and provide hands-on coaching and corrective feedback to ensure consistency and adherence to production and safety protocols.
• Conduct regular walkthroughs to inspect cleanliness, organization, and compliance in production and packaging areas.
• Respond quickly to operational issues; elevate problems to upper management when necessary.
• Maintain accurate production records, shift logs, and inventory documentation.
• Collaborate cross-functionally with departments such as Quality Control, Logistics, and Warehousing to ensure seamless service delivery.
• Enforce company policies related to attendance, conduct, uniform standards, and PPE compliance.
• Support labor planning, shift scheduling, and timekeeping duties in coordination with the Operations Manager.

• High school diploma or GED required; post-secondary education in food service or operations is a plus.
• Minimum 2 years of supervisory experience in food manufacturing, catering, or airline operations.
• Solid understanding of HACCP, GMP, FDA/USDA food safety regulations, and sanitation standards.
• Proven ability to lead, motivate, and develop a diverse team in a dynamic production environment.
• Strong organizational and time-management skills with the ability to prioritize and multitask.
• Effective written and verbal communication skills in English; bilingual abilities a plus.
• Basic computer skills (e.g., Microsoft Excel, production tracking systems) are preferred.

This position has supervisory responsibilities.

This position is located in a food manufacturing facility and involves working in areas that may be cold, hot, humid, or noisy. The environment includes exposure to strong food odors, allergens, and moving equipment. Employees must follow strict sanitation and safety protocols, including the use of personal protective equipment (PPE). Work may take place on wet or slippery surfaces. Schedules may include overtime, weekends, or holidays based on operational needs.

• Standing/Walking:
  Ability to stand and walk for prolonged periods, often on concrete or other hard surfaces.
• Lifting/Carrying:
  Frequently lift, carry, push, or pull objects up to 25 lbs. (occasionally more with assistance or equipment).
• Repetitive Motions:
  Use hands and arms for repetitive tasks such as packing, sorting, or…