Service Coordinator Dealership

Coordinate equipment service in Kamloops, BC, using strong customer communication and scheduling skills. Support technicians, customers, and internal departments daily.
Inland Truck & Equipment seeks a Service Coordinator for its sales and service dealership. This support role handles service inquiries, appointments, records, and administrative coordination. It also provides a foundation for future advancement into a Service Advisor position.

Key Responsibilities:

Answer customer calls and schedule service appointments
Coordinate and dispatch field service technicians
Provide repair, service status, and invoice updates
Maintain accurate records, files, and repair documentation
Complete post-service follow-up calls with customers
Requirements:
Strong verbal and written communication skills
Excellent customer service and interpersonal abilities
Proficiency with common business software and new systems
Exceptional organization and attention to detail
Ability to prioritize multiple tasks and deadlines
Bring organized service coordination, customer communication, and scheduling expertise to Inland Truck & Equipment in Kamloops.