Community Living Worker- Outreach

FT Community Living Worker
- Outreach| Tuesday
- Saturday Job Description

Posted Thursday, January 8, 2026 at 11:00 AM

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

This position will provide residential and/or outreach services to clients who are experiencing mental health issues, and/or developmental disability. Residential Community Living Workers will ensure that residents’ physical, emotional, social and medical needs are met. Additionally, this position assists residents to enhance quality of life with activities of daily living and the development of life skills.

STATUS AND CLASSIFICATION
Union. This position is open to applicants of all genders.

• Full Time (35 hours/ week)

• Committed Living Wage Employer
• 2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC
• 2023 High-Performance Culture Award from Supporting Lines
• Competitive benefits package, including health, wellness, and pension plan
• Career and personal development, with the ability to grow in a diverse range of programs and departments
• Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
• Access to On-Demand Pay to withdraw earned wages before payday
• Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

• Reports and is accountable to the Manager of Community Living Services or their designate
• Function as a multi-disciplinary team member
• Liaises with staff and volunteers of community and government agencies as required
• Liaises with the staff, managers and on-call manager of Connective as necessary

• Ensure the needs of individuals referred by the agency’s government partners are identified at admission, and that special attention is given to addressing mental health issues and developmental disabilities through planning and conducting individual and/or group counselling sessions using basic counselling techniques
• Participates in the assessment, goal setting and program planning for individuals living in a residence. Are required to support the individual in successfully completing goals and activities aligned with the Quality-of-Life Indicators
• Provides life skills training such as meal preparation, housekeeping, personal care skills and personal finance and implements individual plans
• Assists residents with activities of daily living such as feeding, lifts, transfers, hygiene, grooming and toileting. This may include transfer of function duties such as gastrostomy feeding, tracheostomy management, and suction and bowel management
• Ensure that the client, while in the community and within Connective’s housing facilities, is adequately supervised and that any increase in risk is addressed promptly through the use of appropriate means of intervention and assistance
• Develop, in conjunction with the Case Management Team, a care plan for each client, addressing the client’s psycho-social-emotional needs and the details regarding how the program will assist in addressing those factors
• Plan, prepares and conducts group or individual counselling sessions using techniques such as active listening, conflict resolution, basic group counselling and basic psycho-educational group methods to resolve the identified problems, needs and risks
• On an ongoing basis, liaise with Case Management Team to monitor each client’s progress and develop strategies towards addressing their care plan
• Assist in conducting program audits and/or evaluations as scheduled by the Agency
• Submit monthly progress reports detailing progress towards the clients care plan
• Each client will meet with the Special Services Worker within 24 hours of referral to the agency. Within-day period, conduct an evaluation of the client, and adjust subsequent frequency of contact requirements, as dictated by the needs of the…