Research and Cybersecurity Computing Analyst
Job in
Kamloops, BC, Canada
Listing for:
Thompson Rivers University
Full Time
position
Listed on 2026-01-01
Job specializations:
-
IT/Tech
Cybersecurity, IT Support
Job Description & How to Apply Below
DUTIES & RESPONSIBILITIES
Cybersecurity Lab & Research ComputingManage, maintain, and monitor physical and cloud-based cybersecurity and research computing platforms.Assist in deploying virtual machines, containers, clusters, and workload orchestration platforms (, Open Stack, Kubernetes).Ensure compliance with security protocols and best practices across lab and research environments.Support, maintain, and troubleshoot high-performance computing (HPC), cloud research systems, and cybersecurity lab environments to ensure reliable, secure, and accessible services for students, faculty, and researchers.Set up and manage virtual machines, containers, and storage; deploy and maintain research software; develop and support job scripts and scheduling for large-scale computing tasks.Collaborate with faculty and research groups to design, deliver, and update lab exercises and research computing solutions; act as the main contact for cloud or lab platform providers.Ensure labs and research systems follow security protocols and best practices; provide technical advice and support for research computing architecture, infrastructure updates, and long-term collaborations.Deliver responsive client IT support using the ITIL framework, including incident management, troubleshooting, software/hardware installation, remote support, and ticket resolution.Configure, administer, and troubleshoot networks, devices, and security tools; respond to cybersecurity risks and incidents; help implement security policies and educate users.Maintain accurate technical documentation and knowledge base resources; contribute to continuous improvement of IT services, research computing, and lab operations.Client Services & Support
Deliver end user IT support using ITIL best practices; respond to tickets, troubleshoot hardware, software, and network issues, and escalate complex problems as needed.Provide advice and training on information security best practices; install and maintain security software and respond to incidents.Support installation, configuration, maintenance, and troubleshooting of client computers, peripherals, and applications across campus.Implement software upgrades, imaging, remote deployments, and manage accounts and access.Install, maintain, and troubleshoot audio-visual and classroom technologies; support events.Install and maintain classroom and audio-visual technologies; provide training, support events, and coordinate AV services with internal teams and contractors.Collaboration & Documentation
Act as a liaison with cloud providers, researchers, faculty, staff, and external vendors.Develop and maintain documentation, manuals, and knowledge base articles for lab, research, and client services procedures.Deliver clear, effective support to faculty, staff, and students, and explain complex technical issues to diverse audiencesParticipate in campus projects involving research computing, lab development, or IT infrastructure improvements.REPORTS TO
Associate Director, IT Client Services
QUALIFICATIONS
EDUCATION:
- Bachelor’s degree in Computing Science, Information Systems, or a related discipline
- Information Technology Infrastructure Library (ITIL) certification
- Cybersecurity certification such as CompTIA Security+ or Certified Ethical Hacker (CEH), or networking certifications like CCNA or Network+, or equivalent
EXPERIENCE:
- 5 years’ relevant experience in IT services, lab management, or research computing
- Experience with high-performance computing environments, virtualization technologies, and cybersecurity tools
SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB
- Proficient with Linux, Windows (including Windows Server), MacOS/iOS, and Android operating systems.
- Strong knowledge of deploying virtual machines and containers using Open Stack, VMware, or similar platforms. Experience with cloud-based virtual lab platforms and remote connection technologies.
- Hands-on experience with key cybersecurity tools and technologies, such as Kali Linux, Wireshark, Metasploit, Nessus, and knowledge of cybersecurity principles, threat analysis, incident response, and vulnerability assessment. Familiarity with security best practices…
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