Senior Beauty Sales Consultant; SBC

A job description for a Chatters Senior Beauty Sales Consultant (SBC) involves providing expert customer service and sales in a retail beauty store setting. Responsibilities include acting as a product expert, excelling in sales to meet targets, coaching team members, merchandising, and creating an exceptional guest experience through engaging, outgoing, and flexible customer interactions. The role requires excellent communication, a passion for beauty, and a drive to succeed in the retail beauty industry.

Key Responsibilities

- Product Expertise: Serve as a knowledgeable resource on beauty products, showcasing products to customers and making confident recommendations.

- Sales and Target Achievement:Focus on exceeding sales targets and driving revenue, demonstrating a passion for helping customers find the right products to feel great.

- Customer Service: Create unforgettable guest experiences by providing top-notch, 5-star customer service and building lasting relationships with customers.

- Team Coaching:Mentor and train other sales team members, using proven experience to help them achieve sales goals.

- Merchandising and Operations: Ensure the salon and products are well-presented, clean, and stocked according to Chatters' standards.

-Team Collaboration: Work as a positive and supportive team member, contributing to a fun and fast-paced work environment.

Required Skills and Attributes

- Customer-Focused: Positive, outgoing, and possess mad communication skills to connect with guests and create lasting relationships.

- Sales-Driven:A proven ability to present and promote products and achieve sales targets.

- Computer Proficiency:Know your way around a computer to manage tasks effectively.

- Flexible and Ambitious: Self-motivated to succeed, exceed expectations, and embrace a dynamic work environment.

- Passion for Beauty: A deep love for all things beauty-related to guide customer choices.

- Team Player: A natural ability to work with others and uplift those around you.