Customer Service Associate

The primary purpose of a Customer Service Clerk is to create an outstanding customer experience through exceptional service. A Customer Service Clerk is responsible for greeting customers and assisting them as necessary, providing fast, friendly and accurate check out services, handling refunds and returns. Previous experience in a customer service environment is preferred, but will train the right candidate.

Duties and Responsibilities:

• 1. Observe all store rules and company policies.
• 2. Maintain a neat, well groomed personal appearance at all times and observe company dress regulations.
• 3. Greet all customers and provide them with prompt and courteous service.
• 4. Observe shift
  -operating hours at all times as scheduled by department manager.
• 5. Must have excellent communication and customer service skills.
• 6. Maintain general housekeeping and sanitation standards in compliance with store policies.
• 7. Comply with all safety policies and procedures.
• 8. Perform other duties as requested by management.