US IT Accounts Manager

Description   The US IT Accounts Manager will be responsible for managing key accounts in the US market, ensuring client satisfaction and driving account growth. This role requires a strategic thinker with a strong background in IT services and excellent relationship management skills.

Responsibilities    Manage and oversee IT account relationships with US clients
Develop and maintain strategic relationships to ensure client satisfaction
Collaborate with internal teams to ensure service delivery meets client expectations
Identify opportunities for account growth and work towards achieving revenue targets
Conduct regular account reviews and provide clients with updates on services and solutions
Prepare and present proposals and contracts to clients
Monitor industry trends and competitor activities to inform account strategies

Skills and Qualifications    5-12 years of experience in IT account management or related field
Strong understanding of IT services and solutions
Excellent communication and interpersonal skills
Proficient in CRM software and Microsoft Office Suite
Ability to manage multiple accounts and prioritize tasks effectively
Strong analytical and problem-solving skills
Experience in working with US clients and understanding of US market dynamics