Medical Administrative Assistant | Medical Admin Support

Location: Penticton

Interior Health (IH) is hiring a term specific full-time Medical Administrative Assistant (MAA) to join our IH Medical Administration Support team at the Penticton Regional Hospital in Penticton, B.C. This term position is until September 1, 2027 or return of the incumbent.

Who are we looking for?

The ideal candidate for the Medical Administrative Assistant role is a highly organized, detail-oriented professional with experience providing confidential administrative support in a fast-paced healthcare environment. The successful candidate will be skilled at managing complex workflows, prioritizing competing demands, and coordinating schedules for senior medical leaders, including the Chief of Staff (COS), while maintaining confidentiality. Strong written and verbal communication skills and proficiency in preparing professional documents, presentations, orientation packages, and spreadsheets are essential.

The successful candidate will have experience supporting committees, preparing agendas and minutes, managing correspondence, and coordinating credentialing, privileging, and physician onboarding processes. Familiarity with healthcare systems, rural physician programs, and administrative processes such as hospital access and remuneration claims is an asset. A collaborative approach and ability to build positive relationships with physicians, leadership, and internal and external partners are essential to success in this role.

What We Offer

• Competitive salary and an attractive remuneration package
• Career Growth
• Employer paid training/education
• Employer paid vacation
• Employer paid insurance premiums
• Extended Health & Dental coverage
• Contribution to Municipal Pension Plan
• Balanced lifestyle

Salary Range

The salary range for this position is $49,445 (min) to $61,806 (midpoint) to $64,897 (max) per annum, based on 1.0 FTE. Interior Health typically establishes salaries within the minimum and midpoint of the salary range based on qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

What will you work on?

The Medical Administrative Assistant works in a team environment to provide confidential administrative support functions within the Chief of Staff office. The Medical Administrative Assistant maintains the integrity and confidentiality of all information flowing through and processed for the Chief of Staff (COS) office and performs routine administrative duties for the medical staff at the hospital. Some responsibilities include coordinating and organizing workflow;

determining priorities; composing confidential correspondence for signature; and designing and creating correspondence, documents, presentations, orientation packages, and spreadsheets.

Some Other Typical Duties And Responsibilities Include

• Organizes schedules, books meetings, and arranges travel.
• Prepares, monitors, and prioritizes correspondence.
• Committee/Meeting support – takes care of the logistics and prepares agendas and minutes.
• Maintains Quality Assurance files (disciplinary documentation) and liaises with the appropriate bodies as necessary.
• Assists the Quality Improvement team with document coordination resulting from critical incident reviews.
• Provides administrative support for the Regional Medical Advisory Committees (MAC), Local MACs, credentialing committee, departmental meetings, and semi-annual medical staff meetings.
• Coordinates information flowing to and from the RMACs and LMACs to the Health Authority Medical Advisory Committee and the IH Board of Directors.
• Assists medical staff with the location of policies, procedures, documents, and forms.
• Disseminates information to medical staff from various stakeholders.
• Provides local information/support to Physician Recruitment…