Team Leader, Retail

Team Leader – Dollarama

Location:

Penticton, British Columbia, Canada

Starting At $19.50

As part of the management team, the Team Leader supports the Store Manager and Assistant Store Manager in overseeing daily retail store operations.

• Leading and supervising store associates, providing guidance and support.
• Responsible for store merchandising, shelf stocking, and boxing/unboxing daily shipments.
• Ensuring excellent customer service standards are met.
• Conducting manager-on-duty tasks (breaks, time, and attendance).
• Implementing and maintaining visual merchandising standards.
• Addressing customer complaints and resolving issues promptly.
• Maintaining store safety and cleanliness standards.
• Performing cash management, store opening and closing duties as needed.
• Participating in inventory processes and employee training.
• Following up on assigned tasks and contributing to hiring and performance management.

• Minimum of one year of retail experience.
• 1–2 years in a supervisory role.
• Ambition to progress within the company.
• Open availability (day, evening, weekend).
• Strong leadership and communication skills.
• Ability to multitask and manage priorities in a high-volume environment.

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor-made training and integration program.
• Career growth opportunities within the company.
• Full-time status achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).

• Mid-Senior level

• Full-time

• Information Technology

• Retail