Job specializations:
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Retail
Retail Associate/ Customer Service, Customer Service Rep -
Customer Service/HelpDesk
Retail Associate/ Customer Service, Customer Service Rep
Job Description & How to Apply Below
Lead Walmart Canada’s front-end operations in Kelowna while applying customer service leadership and operational coordination skills. Support consistent shopping experiences across varied shifts.
As Customer Service Manager, you guide front-end associates, address customer and associate concerns, and help maintain efficient store operations. You oversee transactions, cash controls, company programs, safety practices, and emergency readiness. You also train associates on systems, procedures, accuracy, productivity, and safety requirements.
Key Responsibilities:- Monitor front-end coverage, breaks, registers, and customer flow
- Resolve customer and associate concerns professionally
- Oversee purchases, returns, exchanges, approvals, and corrections
- Prepare registers and complete cash audits
- Promote credit, protection, charity, and discount programs
- Customer service or retail leadership interest
- Availability for evenings, weekends, and holidays
- Ability to stand, bend, and lift inventory or supplies
- Ability to lift up to 20 pounds, occasionally 50
- Ability to manage high task volumes efficiently
Bring front-end leadership, transaction oversight, cash controls, and customer support skills to Walmart Canada in Kelowna.
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