Senior Residence Worker

The Program

At Taproot Community Support Services, we’re a 100 percent employee‑owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B‑Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 700‑plus employee‑owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community‑based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $50 million.

This program is anticipated to open in March 2026 in Penticton, BC, designed specifically for adults with high and complex medical needs. The program will provide specialized support for individuals with high medical needs, focusing on helping them grow, build independence, and strengthen connections within their community. The home will offer a safe and supportive environment tailored to meet complex care requirements while promoting empowerment and inclusion.

Stay tuned—more details coming soon!

The Senior Residence Worker plans, implements and oversees the day‑to‑day activities of a program in this CARF accredited agency. The Senior Residence Worker participates in program development, formulation of policies and procedures, program evaluation, and budget preparation, and works closely with community partners. They also carry a direct service caseload. This role requires substantial experience working with high‑needs adult populations and a strong understanding of complex care environments.

Note that this position could potentially fall under a Collective Agreement. Posting to be updated following confirmation of the program set‑up.

One (1) permanent full‑time position working 40 hours per week.

• Hours may vary to meet the needs of the program.
• Requires the full ability to perform on‑call duties.

• Plan and implement activities and special events for the program.
• Oversee the day‑to‑day operation of the program by ensuring that the necessary facilities and equipment are in place, adhering to program policies, guidelines and best practices, and meeting program standards and licensing requirements.
• Assist with recruitment, selection, dismissal, orientation, training, monitoring and supporting contractors as required.
• Make recommendations to the supervisor regarding program development, policy and procedure formulation and program evaluation.
• Promote public awareness of and support for the program by producing promotional materials and attending community events.
• Liaise with community service providers and other professionals to coordinate service provision, facilitate referrals to the program and represent the organization and/or program in external events.
• Monitor and authorize program expenditures and maintain financial records in accordance with the agency’s established procedures. Provide input to the supervisor in the preparation of the program budget.
• Maintain related records and statistics and produce reports as required.
• Operate motor vehicles safely and legally while transporting persons served or on Taproot business.
• Provide on‑call and emergency coverage on pager or cell phone as required.
• Perform miscellaneous job‑related duties as required.
• Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

• Diploma or Degree in Social Work, Child and Youth Work, Sociology or Psychology or other social services.
• Minimum 3 years recent related social services experience.
• Minimum 1 year supervisory or management experience.
• NOTE – Other combinations of education and experience may be…