Senior Functional Business Analyst – IT Infrastructure & Security Focused

Location: Milwaukee, WI (Remote with Very Occasional Travel)

Are you a Business Analyst who excels at connecting business strategy, technology solutions, and organizational change? Trissential is hiring a Senior Functional Business Analyst – IT Infrastructure & Security Focused to join our client's team.

This role offers the opportunity to work at the center of enterprise transformation efforts, partnering with stakeholders, technology teams, project leaders, and business units to improve processes, drive adoption of new technologies, and deliver meaningful business outcomes. We're especially interested in candidates who have helped organizations successfully implement and adopt Microsoft 365, Microsoft Teams, and Microsoft Copilot solutions while supporting change management and digital workplace transformation initiatives.

If you enjoy turning complex business needs into practical solutions while helping organizations modernize and evolve, this could be the perfect next step in your career.

What's in It for You?

• Play a key role in large-scale enterprise technology and infrastructure transformation initiatives
• Help shape the future of digital workplace collaboration through Microsoft 365, Teams, and AI-powered solutions
• Work closely with executive stakeholders, business leaders, and technical teams to deliver meaningful change
• Influence business processes, operational efficiency, and user adoption across the organization
• Gain exposure to infrastructure, security, enterprise mobility, and digital transformation programs
• Work remotely while collaborating with high-performing teams and stakeholders
• Join a culture that values innovation, continuous learning, collaboration, and professional growth

Your Role & Responsibilities

• Analyze business objectives and stakeholder needs to identify opportunities for process improvement and technology enablement
• Gather, document, validate, and manage business and functional requirements throughout the project lifecycle
• Develop logical content models, process maps, workflow diagrams, and supporting business documentation
• Analyze and document current-state ("As-Is") and future-state ("To-Be") business processes
• Partner with Project Managers, stakeholders, and business teams to define strategic and tactical program objectives
• Translate business requirements into system flow diagrams, functional specifications, and solution recommendations
• Evaluate information collected through stakeholder interviews, workshops, surveys, process reviews, and business analysis activities
• Facilitate requirements sessions, solution workshops, and cross-functional design discussions
• Serve as a liaison between business units, infrastructure teams, security teams, support organizations, and project stakeholders
• Support systems design activities including business rules, data migration requirements, process flow documentation, and wireframes
• Drive stakeholder engagement and organizational change management activities to support successful technology adoption
• Help business stakeholders understand future-state processes and prepare for organizational and operational changes
• Support Agile, Waterfall, and hybrid project delivery methodologies
• Contribute to enterprise infrastructure, security, and digital workplace modernization initiatives

Skills & Experience You Should Possess

• 5+ years of Business Analysis experience supporting enterprise technology initiatives
• Strong experience gathering, documenting, and validating business and functional requirements
• Experience supporting enterprise infrastructure, information technology, security, or digital transformation programs
• Ability to create process maps, workflow diagrams, business requirements documentation, and functional specifications
• Strong stakeholder…