Tactical Healthcare Security Officer

Position: Tactical Healthcare Security Officer.
Job Description:

Be a part of a rewarding career that ensures the safety and security within our Healthcare sites. As a Tactical Healthcare Security Officer, you respond to alarms, emergency requests, and use your excellent verbal de-escalation skills to resolve incidents within the Emergency Department. You always maintain confidentiality and discretion when handling private information, and you never forget to smile while providing your incredible customer service.

WHAT YOU WILL DO:

You will be required to write reports and investigate routine incidents

Respond to coded emergencies in a quick and efficient manner

Display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance

This role requires you to be physically fit and able to sit, stand, and walk for extended periods of time of up to 3-4 hours in between break periods.

Monitor for and escalate security concerns within the Emergency Department

Assist in developing security plans for high risk patients

Provide security presence and support throughout the Emergency Department

Utilize verbal de-escalation techniques to manage conflicts

Oversee and support patient watch guards within the Emergency Department

Work closely with local Law Enforcement and Emergency Services

Ensure the safety of staff, patients, and visitors within the Emergency Department

Assist hospital staff with patient restraints as required or directed according to standard operating procedures

Adhere to all hospital policy and procedures and maintain compliance

Provide exceptional customer service, with an exceptional smile.

Prevent theft, violence or infraction of rules and regulations

Monitor site visitors and perform s in accordance with site policies and procedures

Respond professionally to site emergencies (alarms, medical emergencies, fires and other urgent matters)

Effectively communicate all suspicious activities, concerns, issues, and events to our dispatch team on behalf of the clients' assets

Prepare and maintain professional and effective reports regarding the activities, security violations, and hazardous occurrences on site

Along with your dedication to utilizing PPE, you regularly patrol the facility so that no potential conflict leaves your sight.

YOU’RE A GREAT FIT IF YOU:

Must have minimum 1-2 years of experience in security

Diploma in Justice studies/police foundations is considered an asset

Ability to obtain Security License for the province of Nova Scotia.

Valid Standard First Aid & CPR - Level C (from a CSA-approved vendor).

Covid Vaccine two doses.

Immunization records for Mumps, Measles, Rubella, Varicella and two step TB skin test.

English (oral and written) fluency is a must.

Previous experience in security, law enforcement, or a related field preferred.

Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB).

Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position.

Please be aware:
The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability.

All our Officers are required to carry a valid Nova Scotia Security License.

Education Requirements (Any)

High School Diploma/GED

Certification Requirements (All)

Standard First Aid, CPR Level C