Support Manager & Support Worker

Position

Support Manager & Support Worker (Split role)

[Location unspecified]

This is a fantastic opportunity for an experienced support professional who is ready to take the next step into a Support Manager role, based in . The position will be a split role
, combining responsibilities as both a Support Manager and a Support Worker
, offering a unique chance to stay hands‑on while developing leadership skills. We’re looking for someone who is passionate about delivering high‑quality care and eager to grow within a developing and expanding service. You’ll bring strong communication, problem‑solving, and organisational skills, along with a proactive and supportive approach to working with others. While you may not have led a team before, you’ll have the confidence, initiative, and drive to step into a leadership role and we’ll support you to build on your experience and grow your career.

• Previous management experience in adult care
• Able to work alongside other Support Managers and Operations Managers
• Competent with IT
• At least 2 years of experience in adult care
• Able to manage staff effectively including staff issues in line with policy and procedures
• Experience of delivering high quality, personalised support within the Health and Social Care sector and the ability to lead and motivate a team of people to deliver excellent services
• Good communication skills, both verbal and written
• Able to support customers and their needs
• Understanding of the Data Protection Act (DPA) 2018 and GDPR and appreciation of confidentiality

Advance is a national, not‑for‑profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives by providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard. We invest in our staff, providing training, industry‑recognised qualifications and career progression.

We are an equal‑opportunity employer who values staff and the difference they make to customers. We do not tolerate racism or discrimination of any kind.

• Paid holiday (25–30 days, plus bank holidays, pro rata for part‑time)
• Sector‑specific training and professional development opportunities
• Access to Perks at Work discounts
• Long‑service awards payable in 5‑year increments
• Golden Hello/referral bonus up to £500
• Cycle‑to‑work scheme
• Employee Assistance Programme
• Free DBS (Disclosures and Barring Service)
• Excellent career progression within Advance
• Pension scheme with matched contributions above statutory minimum (where eligible)

Safeguarding is embedded in our organisational culture and is reflected in our values, behaviours and ways of working. The Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees safeguarding arrangements and ensures concerns are acted upon quickly and sensitively in line with national legislation and local procedures. All staff must understand that safeguarding is everyone’s responsibility; if you have any concerns about the welfare or safety of someone we support or a team member, please get in touch.

We value diversity and welcome applications from everyone interested in working  are a Disability Confident Leader. Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.