IT Business Analyst - Sustainability Digital Solutions

Job Description

Main Duty:

The Business Analyst acts as the key liaison between business stakeholders and IT teams throughout the lifecycle of IT projects within the Sustainability Team. This role requires strong knowledge of both business processes and relevant applications, ensuring seamless integration between the two. The Business Analyst is responsible for conducting detailed analysis, producing all related documentation, and defining how project scope will be implemented within existing systems, working closely with software development teams.

A deep understanding of project strategy and the current IT ecosystem is essential to deliver innovative solutions that meet customer needs.

Key Responsibilities:

Business Requirement Management:

• Serve as the bridge between business and IT: engage with stakeholders to translate business requirements into functional solutions that balance cost, speed, and value.
• Manage and track requirements throughout the project lifecycle.
• Produce clear specifications and maintain comprehensive documentation, including service contracts, domain models, process flows, and wireframes.
• Collaborate with product teams, software architects, and developers to ensure solutions align with product vision and best practices.
• Participate in stakeholder calls to support technical discussions.

Technical Responsibilities:

• Define requirements, user stories, and test cases.
• Assist business stakeholders in assessing the technical feasibility of new features.
• Work with the global project teams to prioritise requirements.
• Support master data migration during projects.
• Deliver user training within the application scope.
• Provide post-go-live support for newly deployed solutions.
• Prepare training materials and technical/end-user documentation.