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Customer Advisor - Checkouts

Job in Kettering, Northamptonshire, NN16, England, UK
Listing for: B&Q
Full Time position
Listed on 2025-12-30
Job specializations:
  • Retail
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 12.71 GBP Hourly GBP 12.71 HOUR
Job Description & How to Apply Below

Customer Advisor – Checkouts

B&Q Kettering

Shifts available Monday – Sunday, 7:00am – 10:00pm

UK Notional hourly rate £12.71 per hour

Part‑time – 14 or 20 hours per week

Permanent contract

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

Responsibilities
  • Become an expert advisor and guide customers about their home improvement projects.
  • Provide excellent customer service at the tills.
  • Assist with click & collect, set up displays and ensure the store looks great.
  • Sales will be important, and you'll be trained in various areas.
Qualifications
  • Happy to help, eager to learn and obsessed with home improvement.
  • Friendly and outgoing, enjoying helping others.
  • Willing to expand skills using new technology and learning new ways of working.
  • Great at working in a team and flexible to work on a rota that includes weekends, evenings, and bank holidays.
Benefits

We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award‑winning pension scheme, Share Save options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!

We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact  for any recruitment adjustments.

Seniority level

Entry level

Employment type

Part-time

Job function

Other – Retail

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