Housing Advisor

Position Summary

4

Recruitment Services is seeking an experienced Housing Options Advisor to work for our client based in North Northamptonshire. The post holder will be expected to work on-site 4 days per week at the client's offices, located in Kettering or Wellingborough.

• Manage the triage process for homeless applications.
• Make decisions on cases in line with housing legislation.
• Provide advice and guidance on housing options to applicants.
• Work with internal teams and external agencies to resolve homelessness cases.
• Handle daily tasks dealing with homeless on the day approaches, managing your caseload of homeless or customers threatened with homelessness and providing support and advice. Make decisions of not homeless, not eligible status.

• In-depth knowledge of Part 7 of the Housing Act 1996.
• Experience in housing advice, casework, and negotiations with various stakeholders.
• Strong communication skills and the ability to produce clear and concise statutory decision letters.
• Capability to work independently and manage a diverse caseload efficiently.
• Experience in the use of Jigsaw system.
• Full UK Driving license, access to own vehicle.
• To work as a Triage officer with the Triage Team which is part of Housing Options.

Recruitment is done in line with safe recruitment practices. 4

Recruitment Services is an equal opportunities employer.

To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email