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Saudi National-Customer Service

Job in Khobar, Eastern Province, Saudi Arabia
Listing for: Madi International
Full Time position
Listed on 2025-12-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 120000 SAR Yearly SAR 120000.00 YEAR
Job Description & How to Apply Below

About the job Saudi National-Customer Service

MADI International is looking for a passionate and detail-oriented Saudi Customer Service Officer to join our team in Khobar
. If you're a Saudi National with strong communication skills and a commitment to delivering excellent service, we want to hear from you!

Key Responsibilities:
  • Handle incoming customer inquiries via phone, email, and Whats App.
  • Provide product information, order updates, and support with returns or complaints.
  • Coordinate with the sales and logistics teams to ensure smooth order fulfillment.
  • Maintain customer satisfaction through prompt, polite, and professional service.
  • Update customer records and service logs accurately.
Requirements:
  • Excellent communication skills in Arabic and English
    .
  • Previous experience in customer service or call center roles is a plus.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and handle pressure in a fast-paced environment.
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