Purchasing Officer – Tamheer Program

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assist customers with order status updates.
• Resolve customer complaints and provide appropriate solutions.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to enhance the customer experience.
• Continuously improve service processes and procedures.

• Bachelor’s degree or equivalent.
• Previous experience in customer service or a related field preferred but not mandatory.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks.

• Must be a Saudi national.
• Must not have more than one year of work experience registered in the General Organization for Social Insurance (GOSI).
• Must not be currently enrolled in another Tamheer program.