Financial Crime Operations Officer

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Help us protect our customers and our business. We’re looking for a detail-oriented and proactive Financial Crime Operations Officer to join our team and play a key role in safeguarding our organisation from financial crime risks. If you’re passionate about doing the right thing, thrive in a fast‑paced environment, and want to make a real impact, we’d love to hear from you.

• Investigating unusual activity reports and escalating concerns to the Group’s Nominated Officer where appropriate.
• Responding to data requests from law enforcement and other third parties.
• Conducting customer due diligence and ongoing monitoring for higher-risk customers.
• Reviewing transactions and identifying indicators of suspicious activity.
• Supporting business areas in understanding their financial crime responsibilities.
• Designing and delivering tailored financial crime awareness training.

You’ll also contribute to continuous improvement and help ensure our policies and practices align with regulatory expectations.

• Has experience working in a financial crime function, ideally within financial services.
• Understands the UK’s financial crime legal and regulatory framework.
• Has hands‑on experience with customer screening, transaction monitoring, and SARs.
• Is a logical thinker with strong attention to detail.
• Communicates clearly and confidently, both in writing and verbally.
• Can work independently and manage their own workload effectively.

Bonus points if you hold an industry-recognised financial crime qualification—but it’s not essential.

We’re proud of our inclusive culture and values‑led approach. We’re looking for someone who:

• Is risk aware and committed to keeping customers and colleagues safe.
• Puts the customer first in everything they do.
• Takes ownership and is accountable for their actions.
• Is performance driven and strives to be their best.
• Works collaboratively and supports others to succeed.