Trainee and Sales Coordinator

Trainee Hire and Sales Coordinator - Kilmarnock

Our nationwide Plant and Tool division hires a range of equipment including diggers, dumpers and small hand tools to companies within the construction, utilities and infrastructure sectors.

As the first point of contact at our depots, the Hire and Sales Coordinator plays a pivotal role in driving our business' success, building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast‑paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.

• Processing all hire desk administration including customer and supplier queries
• Managing approx. 40–50 incoming and outgoing hires per day
• Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
• Load checking vehicles and working effectively with the depot team of drivers and fitters
• Resolving customer complaints and supplier issues efficiently

• Excellent customer service skills
• Effective communicator with strong organisational skills and attention to detail
• Proficient IT skills with working knowledge of MS Office including Outlook and Excel
• Strong team player with the ability to work to own initiative

All training will be provided for the position, so no experience in a similar role or industry is necessary!

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well‑being Hub, Employee Assistance Helpline, Annual Flu Jab)

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER