Customer Advisor - TradePoint

Customer Advisor – Trade Point

Location: B&Q Kilmarnock

Employment type: Part‑time (30 hours per week)

Contract: Permanent

Shift

Hours:

Monday – Sunday, 7:00 am – 10:00 pm

Hourly rate: £12.71 per hour (UK Notional)

We believe anyone can improve their home to make life better. As a Trade Point Customer Advisor you’ll help deliver a great experience for our Trade Point members by engaging, listening and selling the right products and services.

Deal with all kinds of trade members every day. Take ownership of Trade Point members, get to know their businesses through great conversations, and recommend the right products and services.

• Excellent communicator and team worker
• Ability to adapt approach in different situations
• Skill in building relationships with customers and spotting new business opportunities
• Passion for helping trade members gain value through promotions and the trade loyalty scheme
• Willingness to develop skills through training and learning from others
• Flexibility to work a rota that includes weekends, evenings and bank holidays

As part of a great team you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve. Benefit packages include a competitive salary, an award‑winning pension scheme, Share Save options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and generous breaks to keep you refreshed.

Please contact  if you need recruitment adjustments. We are an equal‑opportunity employer and promote diversity and inclusion throughout our workforce.