Practice Coordinator; Reception

Practice Coordinator (Reception) | 9299 | Permanent Contract | 37 hours per week | £25,583 to £25,989 per annum | Grade D | Kings Lynn

We are looking for a highly focused, organised and resourceful Practice Coordinator to work on our Reception Desk and provide administrative support to our team of Social Workers in Family Help and High Needs Teams. This role will be based at Priory House in Kings Lynn, welcoming clients, families, professionals and contractors.

• Welcome and assist clients, families, professionals and contractors.

• Provide administrative support to social workers and the organization.

• Organise and minute meetings, process invoices and other finance-related tasks, and maintain calendar and filing systems.

• Ensure professional conduct and manage sensitive information with confidentiality.

• Work to tight deadlines and support business success for Childrens Services.

• Excellent customer service and communication skills, including a good telephone manner
• Professional conduct and ability to manage sensitive information
• Friendly and approachable
• Cultural awareness
• Excellent keyboard and ICT skills, including Excel, Word, and databases
• Good organisational skills and the ability to prioritise workload
• Experience of organising and minuting meetings
• Ability to process invoices and other finance related tasks
• Team working
• Ability to work to tight deadlines

• Competitive salary
• Generous holiday entitlement
• Health and wellbeing services including fast‑track physiotherapy and a free counselling service
• Flexible working opportunities including flexi‑time, part‑time, remote and hybrid working dependant on your job role and business need
• Financial benefits such as:
  • Norfolk Rewards, our employee discounts programme which helps you save money on almost anything
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions
  • Tax efficient ways of getting extra pension and new bikes
  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra‑low emission vehicle (subject to eligibility)
  • A payment if you refer someone you know to a hard to fill job

For an informal discussion about this post please contact Julie Roberts (Business Manager) email or call on

Redeployment closing date: 18 December 2025 at 23:55

All other applicants closing date: 11 January 2026 at 23:55

Job Reference: