Healthcare Support Worker

Markus Ward is an 8-bed, Private Patient medical oncology unit specializing in the delivery of inpatient chemotherapy and the management of cancer-related symptoms. We pride ourselves on offering personalized care to our patients, ensuring their comfort and well‑being throughout all stages of their cancer journey. We care for patients who are acutely unwell, as well as those receiving palliative and end of life care.

We are looking for an experienced Band 3 Healthcare Support Worker to join our team and provide high quality, patient care. If you are passionate about cancer care and wish to work within a supportive team, we would love to hear from you.

To carry out in a responsible and efficient way, the nursing care for patients which has been drawn up in conjunction with the co-ordinator of the shift.
To demonstrate the ability to develop a greater awareness and understanding of the needs of patients with cancer and the different treatment modalities.
As an integral member of the nursing teamwork with team members to ensure the maintenance of an efficient, safe, clean and pleasant environment for all patients.

The Royal Marsden NHS Foundation Trust is a world‑leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services.

We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance.

We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on‑going achievements.

For further information please refer to the job description & person specification

Monitoring and recording patients’ vital signs (including blood pressure, pulse, temperature, oxygen saturation) and reporting any abnormal results to registered nursing staff.

Performing venepuncture and cannulation after training and assessment of competency.

Demonstrates an understanding of infection control issues including attendance at mandatory training; an understanding of policy and procedure and accept responsibility for their own infection control practice and a willingness to challenge others’ practice.

Assisting nursing and medical staff where required with various clinical procedures, as delegated appropriately by a registered nurse.

To promote a safe clinical environment for all patients, visitors and staff.

To assist with any local or Trust initiatives to ensure the continuous improvement of the quality of services and safeguarding of high standards of care.

• Demonstrable experience of working in a healthcare setting.
• NVQ in Health and Social Care Level 2, working towards Level 3.

• Clinical skills (e.g. phlebotomy etc.)
• Good communication skills, written and verbal
• Ability to remain calm and demonstrate tact and diplomacy whilst under pressure
• Self‑motivated to work under minimal supervision
• Awareness of health and safety at work (e.g. Manual Handling skills, Infection Control measures)
• Understanding of working with patients who are critically and chronically ill

• Flexibility to meet the needs of the service (e.g. shift…