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Service Desk Analyst: Incident Response & ITIL
Job in
Kirkintilloch, East Dunbartonshire, G66, Scotland, UK
Listed on 2025-12-30
Listing for:
Capita plc
Full Time
position Listed on 2025-12-30
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
A leading service provider in Kirkintilloch is seeking a Service Desk Analyst to join their Network Operations Centre. In this role, you will be the first point of contact for incidents and must ensure issues are logged and resolved within strict SLAs. The successful candidate will have excellent communication skills and over 3 years of experience in a service desk environment.
This position comes with a competitive salary along with benefits including holidays, pension, and more.
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