Director, Strategy and Communications, Digital & Client Technology Solutions

Director, Strategy and Communications, Digital & Client Technology Solutions
Director, Strategy and Communications, Digital & Client Technology Solutions  – Join to apply for this role at  Sun Life  and help make life brighter for our clients.

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self.

You'll work with dynamic colleagues – experts in their fields – who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients – who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description
We are seeking a dynamic and experienced leader to join our team as the  Director, Strategy and Communications . This pivotal role will drive strategic initiatives and lead internal communications efforts to advance Sun Life's digital and technology priorities, with a focus on our Canadian business.

Reporting to the AVP, Technology Strategy and Transformation, Digital and Client Technology Solutions (DCTS), you will play a crucial role in shaping and executing our strategic vision while ensuring effective communication of our initiatives internally.

Key Accountabilities
Strategy

Support the development and implementation of strategic initiatives aligned with Sun Life Canada's technology and digital transformation goals

Collaborate with senior leadership to translate strategic vision into actionable plans and integrated roadmaps

Lead portfolio management for key initiatives, establishing metrics and governance processes

Identify opportunities and prioritize initiatives based on business impact and client needs

Develop and maintain an operating calendar for strategic planning activities

Communications

Create and execute a comprehensive internal communication strategy that showcases the DCTS transformation, innovation and execution success

Oversee key internal communications and storytelling initiatives with compelling narratives and content

Fuel employee engagement through strategic and innovative internal communications

Oversee planning of key events for the DCTS team

Lead the use of new communication channels

Leadership and Collaboration

Lead and develop a high‑performing team of communications and strategy professionals

Foster a culture of innovation, collaboration, and continuous learning

Collaborate with cross‑functional teams to ensure alignment and prioritization of strategic initiatives and communication efforts, with the employee experience top of mind

Develop and maintain strategic partnerships with key stakeholders and external partners

What do you need to succeed?

Experienced Communications leader with internal communications and multi‑channel expertise

Strong business acumen and understanding of technology trends and industry best practices

Strong storytelling skills and an eye for graphic design to support the delivery of impactful communications campaigns

Self‑starter with a proactive ability to initiate integrated communications plans, to own execution and measure results across multiple channels

A proven strategic ability to lead a team to plan, prioritize and collaborate with cross‑functional teams to meet tight deadlines and deliver measurable results

Ability to manage and coach team members to help them grow and develop

Excellent interpersonal, leadership, strategic thinking and project management skills

Assets

10+ years of experience in communications and strategy roles, with at least 5 years in a leadership capacity

Bilingual (English, French)

Understanding of technology trends and digital transformation

Experience in developing engaging digital internal content strategies

Experience with multimedia communications, including video or graphic design

Experience with preparing executives for a variety of speaking engagement styles (panel, keynote, breakout facilitation)

Familiarity with Agile/Digital leadership environments

For Quebec Residents:
Bilingualism (French, English,…