Front Store Supervisor

Join to apply for the Front Store Supervisor role at Shoppers Drug Mart
.

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, while keeping the customer at the centre of everything you do.

Managing the customer service functions, including cash, cashiers and merchandising.

• Ensures cashier/merchandising staff comply with all store policies and operating procedures
• Trains cashiers/merchandisers in job functions
• Provides ongoing guidance and instruction

• Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures

• Ensures store employees present proper image to the public in accordance with Uniform Policy
• Answers inquiries regarding location of product, rainchecks, etc.
• Resolves customer issues according to established guidelines (refunds, exchanges, etc.)
• Promotes the CSI Survey

• Ensures shelves are clean and organized with proper rotation
• Ensures product displays are set up and taken down as directed by the AFSM/FSM

• Ensures standards of housekeeping and store image are maintained
• Complies with all Health and Safety requirements
• May be asked to perform clerical and banking duties
• Complies with all store policies and procedures
• Complies with loss prevention policies and procedures and ensures they are executed in the store
• Perform other duties as required including cashier duties when necessary

• Planning, judgement and decision making
• Independent thinking as it relates to organizing store
• Problem solving is essential to ensure customer satisfaction

• Computer literate
• Organized
• Efficient time management skills
• Knowledge of products and supplies

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada’s diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores.

Accommodation is available upon request for applicants and colleagues with disabilities. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Hiring Range / Échelle salariale à l’embauche : $18.00 - $20.10 per hour (or 18,00$ - 20,10$ per hour in French).

Candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position.

Location:

Elmira, Ontario, Canada.
Level: Mid-Senior.

Employment type:

Part-time.
Function:
Sales and Business Development.
Industry: Retail.

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