Personal Shopper

This job is with Inditex, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

WE ARE LOOKING FOR YOU AS A PERSONAL SHOPPER (M/F/X)
FOR OUR ZARA STORE IN KNOKKE

MORE THAN FASHION – What you can expect from us
Competitive salary:  An attractive package including holiday pay and year-end bonus.
Staff discount:  Enjoy 25% off the latest trends across all our brands.
Benefits @ Work:  Access to exclusive discounts on a wide range of products and services.
€8 meal vouchers per day.
Language support:  Benefit from our language-learning offers, including The Language Hub subscription.
Growth & development:  Internal promotion opportunities, e-learning and continuous training.
Social initiatives:  Participate in projects that create positive societal impact.
Internal connectivity:  Stay connected via our INET app and collaborate with colleagues worldwide.
Inclusive teams:  Diversity is our strength – we welcome everyone, regardless of background or experience.

THIS IS YOU – What sets you apart
As a Personal Shopper at Zara Knokke, you are a true ambassador of our customer experience.
You have a strong sense of style, understand customer needs and know how to inspire them with personalised fashion advice.

Your key skills & attitudes
Exceptional customer service:  warm, personalised and premium-level interaction.
Fashion expertise:  solid knowledge of styling, trends and product details.
Creativity:  surprising customers with inspiring and innovative looks.
Analytical thinking:  translating customer behaviour and feedback into concrete actions.
Strong communication:  clear, professional and customer-oriented communication.
Positive & energetic attitude:  enthusiasm, dynamism and professionalism.

MAKE EVERY DAY EXTRAORDINARY – What you do daily
Customer Experience
Create a warm, personal and premium shopping experience for every customer.
Guide clients during one-to-one sessions and offer professional styling advice.
Build and maintain customer relationships.
Prepare curated product selections before appointments.
Continuously improve the customer experience based on feedback and observations.
Clienteling
Build long-term customer relationships.
Proactively approach walk-in clients and offer the service.
Keep up to date with trends and new collections.
Operations
Support payments and returns.
Maintain high standards throughout the entire customer journey.

AT INDITEX, WE LOVE YOU FOR WHO YOU ARE!
Our teams bring together people from diverse backgrounds, cultures and experiences.
We create an environment where everyone can be themselves and grow.
At Inditex, you will find  more than a job .

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