Store Manager - WHSmith

Role Overview

£31,000 per annum - 40 hours per week

Ferrybridge Services, M62/A1(M) Junction 33, Ferrybridge, Knottingley WF11 0AF

As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your store as your own and help shape the winning culture that we are aspiring to achieve.

• Annual bonus up to £7,800 per annum
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager

• Ensure that the WHSmith unit achieves, as a minimum, the financial targets agreed budget and P&L
• Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally
• Adhere to and ensure delivery of brand standards
• Hold overall responsibility for driving consistent high quality customer service and sales
• Lead shifts including opening and closing the unit

• A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
• Previous experience working to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives
• An ability to build strong and positive relationships with stakeholders
• Previous experience motivating and increasing performance of your team with mentoring, training, and succession planning
• An ability to remain calm under pressure in a pressurised environment

We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.

Ready to start your journey with us? Apply today!

Please note internally this role is called Department Manager.