Sales Executive - No cold calling

2 days ago Be among the first 25 applicants

This range is provided by Progresso Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

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Our client is a specialist Company providing important services to their clients. They have grown rapidly since 2015 and are now looking to recruit new members of staff to our Outbound Sales team.

• 9‑5 Mon‑Fri including 1 late shift 12‑8 pm
• Every 5th week the late shift is a Friday 10‑6 pm
• 1 in 3 Saturdays 9‑5
• Roughly 1 in 15 Sundays 10‑4

• To make outbound calls to customers who have recently enquired through various marketing channels.
• Achieve department sales conversion targets whilst delivering excellent customer service.
• Sale calls to be made in line with the Company’s process and FCA regulations.

• Communication? – Possess a professional telephone manner with proven experience. Have excellent listening and communication skills to be able to answer customer queries, deliver outstanding customer care, especially for vulnerable customers.
• Productivity? – Be results driven with the ability to work towards KPI’s set on production, quality and customer service skills.
• Accuracy? – Must have the ability to record information accurately and ensure that all processes and procedures are adhered to in a methodical and compliant way.
• IT Skills? - Computer literacy and knowledge of MS Office.
• Customer Champion? – Act in a manner that ensures the customer receives a positive experience of the Company.

• Telephone sales experience (preferred minimum of 1 year)
• Success within a target driven environment
• Working in accordance with detailed procedures
• Flexible approach with ability to adapt quickly to meet business needs

• Excellent interpersonal, communication and listening skills at all levels
• Able to demonstrate empathy, sensitivity, kindness and patience
• Resilient with a real desire for success and helping others
• High level attention to detail and accuracy

• Associate

• Full-time

• Consumer Services