Barclays – Operations Analyst: Global Security Apprenticeship

Barclays – Operations Analyst Apprenticeship – Knutsford Operations at Barclays

At Barclays, every moment is a chance to make a difference. Whether it’s helping a couple secure their first mortgage, enabling a family holiday through a credit card, or supporting a university’s transformation with new accommodation and sports facilities — our work touches lives in real time, every day.

Behind this constant flow of activity across investment, corporate, and retail banking is a powerhouse: our Operations team. They ensure payments are processed, credit card systems run smoothly, and trades and transactions — from equities to debt financing — are executed with precision and speed. In short, they’re the heartbeat of the bank. As part of this programme, you’ll become a vital part of that rhythm.

You’ll build a strong foundation in Operations, contribute to strategic initiatives, and help us deliver exceptional service — the right way, every time.

To support the day‑to‑day operations of the operations business division providing insights and expertise that help more senior colleagues make informed decisions, develop new products and services, and identify new market opportunities.

• Performance of KYC tasks while following standard procedures related to Client Due Diligence and AML policies.
• Monitoring of real time transaction flow, trade updates and exception queues to ensure timely and accurate trade representation across systems.
• Address incident, problem and change management issues to improve services across the bank.
• Provision of support to continuous improvement of the operational process and the development of best practices; coming up with ways to improve systems and processes.
• Provision of support for cleared derivatives, performing daily reconciliation of related fees undertake a range of complex customer and product related processing activities.
• Participation in training and development programs to enhance skills and knowledge.

• To meet the needs of stakeholders/ customers through operational excellence and customer service.
• Perform prescribed activities in a timely manner and to a high standard.
• No people leadership roles at this grade.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
• Identify escalation of policy breaches as required.
• Take responsibility for customer service and operational execution tasks.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.
• Work within well-defined procedures that may involve a variety of work routines.
• Demonstrate an understanding of the procedures.
• Evaluate and select the appropriate alternatives from defined options.
• Make judgements based on the analysis of factual information.
• Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

First, you’ll need the right qualifications. For this apprenticeship opportunity you’ll need 5 GCSE’s at grades A*‑C (9‑5) including Maths and English (or equivalent).

You’ll get the opportunity to earn whilst working towards an Improvement Practitioner Apprenticeship, a perfect blend of theoretical learning and real‑life practical work whilst on a full‑time salary in a…