Travel Consultant

Travelbag, part of the Emirates Group, is a leading travel retailer that makes holidays a piece of cake. Our knowledgeable experts live and breathe holidays, providing tips and advice to help customers discover something new whether it’s a relaxing week away or a month‑long adventure.

We are recruiting experienced Travel Consultants for our store in Knutsford.

As a Travel Consultant you will sell long‑haul destinations and tailor‑made holidays, meet and exceed sales targets, and provide exceptional customer service. You will follow up on customer enquiries, build lasting relationships face‑to‑face or over the phone, and participate in training and supplier events.

• Sell long‑haul destinations and tailor‑made holidays.
• Build and maintain relationships with customers as well as following up on enquiries.
• Meet and exceed sales targets in a target‑driven environment.
• Participate in weekly product training and supplier‑hosted events.
• Work 37.5 hours per week, 5 days a week (with extended hours during peak periods).

• Experience selling long‑haul destinations and tailor‑made holidays.
• Exceptional customer service skills.
• Passion for travel and a strong motivation to meet and exceed targets.
• GDS experience a plus.
• Experience working in a target‑driven environment.

Base salary plus an uncapped commission scheme (average commission of £24k; top performers average £55k). OTE ranges from £35k in the first year to £39k in the second year.

• Uncapped commission scheme.
• Fam Trips and Incentives – visit a key Travelbag location in your first year; 62 spaces on Fam Trips last year.
• Travel discounts – dedicated Staff Travel Team to help plan your next adventure.
• 25 days annual leave, increasing to 28 days after 5 full years (plus bank holidays).
• Additional annual leave purchase scheme – pursue your love of travel.
• Company pension scheme.
• Life assurance.
• Employee Assistance programme.
• Mental Health First Aiders.
• Belong programme – Employee Resource Groups (ERGs) supporting DEI strategy.
• Ongoing development – in‑house People Development Team.
• Industry/social events – including supplier events.
• Annual conference to bring the whole Travelbag team together.
• Cycle to work scheme.
• Long service awards.
• Reward & recognition programme.
• Volunteer days – one day’s paid leave each year to volunteer with a registered charity.
• dnata4good – supporting local communities we work, live and thrive in.
• Refer a friend scheme.
• Free eye care tests.
• Free Taste Card membership – discounts on dining, movies, attractions, takeaways and online shopping; free tea and coffee in all our shops.

• Full‑time

• Mid‑Senior level

• Management and Manufacturing

• Airlines and Aviation

Location:

Knutsford, England, United Kingdom.