Payroll Specialist

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About

The Role

In the role of Payroll Specialist , you will support the delivery and continuous improvement of payroll enablement activities across the organisation. You will work closely with Payroll, ECHR, Technology, Governance, and external vendors to manage payroll system changes, enhancements, testing, and process improvements. Your responsibilities will include gathering business requirements, assessing impacts, coordinating payroll incidents, supporting regulatory and technology-driven change initiatives, and ensuring successful implementation through robust testing and risk management.

Through effective stakeholder engagement and operational expertise, you will help drive accurate, compliant, and efficient payroll outcomes while supporting the seamless delivery of payroll services across the bank.

Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.

Role Type

Permanent, Full-time

Role Location

Bengaluru, India

Work Hours

Standard business hours, with flexibility required to support as per business requirements

What will your day look like?

• Gather and document payroll business requirements to support system enhancements, regulatory changes, and payroll initiatives.
• Support the implementation, testing, and optimisation of payroll solutions, including Success Factors and third-party payroll platforms.
• Execute and coordinate User Acceptance Testing (UAT), parallel payroll runs, defect tracking, and production validations to ensure successful delivery of payroll changes.
• Manage and monitor payroll incidents, change requests, and enhancement activities using JIRA ticketing and other workflow management tools to ensure timely resolution and delivery.
• Conduct impact assessments, risk evaluations, and stakeholder consultations to support payroll system changes and process improvements.
• Partner with Payroll, Technology, HR, Governance, and vendor teams to deliver efficient, compliant, and seamless payroll services while driving continuous improvement initiatives.

What will you bring?

• Minimum 7+ years of experience in Payroll, HR Operations, Payroll Enablement, or HRIS-related functions.
• Hands‑on experience with Success Factors (SF) implementation, configuration support, enhancements, testing, and change management activities.
• Strong understanding of payroll processes, payroll systems, and payroll regulatory requirements, preferably within a large or multi‑country organisation.
• Proven experience in User Acceptance Testing (UAT), parallel payroll runs, defect management, test planning, and test execution.
• Working knowledge of JIRA ticketing, incident management, change requests, and agile delivery methodologies.
• Experience gathering business requirements, performing impact assessments, and translating business needs into system solutions.
• Ability to manage payroll incidents, system enhancements, and stakeholder communications across Payroll, HR, Technology, and vendor teams.
• Strong analytical, problem‑solving, and risk management skills with the ability to work autonomously on complex issues.
• Excellent communication and stakeholder management skills with the ability to collaborate effectively across technical and non‑technical teams.
• Experience supporting payroll transformation, data migration,…