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Software Support Analyst - Frontline Safety Tech

Listing for: Mark43
Full Time position Listed on 2026-11-05
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR

Job Description & How to Apply Below

Position: Software Support Analyst I - Frontline Safety Tech

Mark
43 is seeking a Software Support Analyst to join our team. You will be on the front lines of our customer support efforts, directly interacting with first responders and public safety staff to improve their experience with our software.

You will handle requests via email, phone, and chat, troubleshoot issues, and collaborate with engineering and project management to deliver timely resolutions. Weekend availability may be required in this role.

Consider building your career as a Software Support Analyst I - Frontline Safety Tech at Mark
43.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Town of King, WI, United States.

This opportunity is part of our work in Sales, IT & Technology.

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