Aftersales Manager

Aftersales Manager

Franchised Motor Dealership

Our client is looking for an experienced Aftersales Manager to lead their established service and parts operation. This is a fantastic opportunity for a driven and ambitious professional who wants to make a real impact within a successful and well supported environment.

Salary – £55,000 Basic | £75,000 OTE

• package may vary depending on experience

As the Aftersales Manager, you'll be responsible for overseeing the full aftersales function, guiding a team of technicians, service advisors and parts experts to deliver top tier performance and outstanding customer care. Responsibilities will include :

• Leading, coaching and developing team members to maximise performance and build a strong, engaged culture
• Reviewing and improving operational processes to drive efficiency, growth and customer satisfaction
• Managing expenditure and resources in line with business targets to ensure profitability and cost control
• Setting and monitoring targets that reflect both dealership objectives and manufacturer standards
• Maintaining compliance and supporting the implementation of effective processes and procedures

To be successful in this position, you will need to demonstrate previous experience as an Aftersales Manager within a franchised dealers...