Payroll Team Manager
Listed on 2026-01-09
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Management
HR Manager, Operations Manager, Business Management
An exciting opportunity has arisen for a Payroll Manager to work within a busy Payroll Operational team for BAE Systems, Preston. The main objective of this role is to lead, motivate and inspire a team of Payroll Professionals who manage a number of high volume and high value monthly Payrolls across BAE Systems. This role requires a customer focused approach to service delivery and also encompasses performance improvement, process improvement and involvement in the delivery of Payroll related business projects.
Responsibilities- Managing the team SLA s and KPI s to ensure that all Payrolls are delivered accurately and on time.
- Maintaining and monitoring daily/weekly quality statistics, thereafter providing recommendations.
- Lead on internal/external Payroll reviews/audits.
- Lead on the continuous improvement initiative within the team, implementing new ideas and better ways of working.
- Lead the team on the review and timely completion of all outstanding Finance Reconciliation items.
- Responsible for providing subject matter expertise to key projects including TUPE activities/acquisitions.
- Responsible for the ongoing review of existing processes and work instructions to ensure these remain up to date, relevant and fit for purpose.
- Assist with the coordination and submission of year end returns.
- Responsible for the transaction of BACS payments, FPS and all Pay cycle submissions.
- Lead on the end to end investigation of all Payroll defects, managing perception and complaints, including root cause analysis and preventative measures to ensure a positive outcome and to minimize future payroll incidents.
- Represent Payroll in internal and external meetings, events or forums.
- Lead on the review of the Business Continuity Plans to ensure relevance and to ensure that they are up to date.
- Responsible for managing key relationships with internal & external stakeholders.
- Responsible for all aspects of people management including managing absence, coaching, developing and motivating the team.
- Responsible for undertaking regular performance reviews, cascading of business objectives, identifying opportunities for continuous improvement, and individual development.
- Responsible for the analysis of work volume trends to establish the productivity levels and forecast future workflow and resource requirements.
- Responsible for the recruitment, training and coaching of new staff into the Payroll team to ensure maximum performance.
- Responsible for keeping abreast of changes in Employment and Payroll Legislation.
- Deputise where applicable for the Pay & Reward Operations Manager.
- Any other duties as and when required.
- People Management/Leadership Skills (Coaching/Mentoring).
- Influencing skills.
- Stakeholder management (at all levels).
- Excellent oral and written communication skills, including the ability to present ideas, data and results in an easy to understand format.
- IT Literate (Word, Excel, Outlook).
- CIPP or equivalent (or willing to work towards) would be an advantage.
- GCSEs or equivalent in Maths and English (Grades A-C).
Morson is acting as an employment business in relation to this vacancy.
Payroll; VAT returns;
Reconciliation;
Payroll Legislation; P11D; p45;
Payroll Systems; multi-payroll; HMRC;
Query Handling;
Stakeholder Management;
Expenses;
Resourcelink; SAP; ITrent;
Service Now;
Successfactors
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