Digital Sales, Operational Services

Job Summary

Hybrid role – expected to work on average 2 days per week from an HPE office.

Who We Are

Hewlett Packard Enterprise is the global edge‑to‑cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next.

We celebrate diverse backgrounds and provide flexibility to manage work and personal needs.

Job Description

Manages virtually (by phone, electronically or social media) a set of assigned accounts. Builds, maintains and forecasts sales pipeline, creates and develops account plans. Works closely with company outside sales, channel partners and/or end customers to move sales opportunities to closure. May generate and qualify leads to create new sales opportunities. Sets and executes sales strategy for assigned portion of account, territory or industry vertical.

Job

Family Definition

Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action.

Responsibilities

• Manages installed base renewal opportunities for on‑time closure, focusing on upselling the rest of the HPE Operational Services portfolio.
• Sells Day One attach contracts to infrastructure solution sales.
• Sells moderately complex services for a portion or set of assigned accounts based on defined account strategies and plans; may partner with field sales or sell independently.
• Creates account plan for medium to high complexity accounts.
• Generates, qualifies and reviews new leads to drive sales opportunities to closure; works with partners/outside sales to ensure a smooth transaction.
• Understands client requirements and competitively positions company solutions to meet retention needs.
• Builds targeted sales pipeline and forecasts data‑driven sales activities.

Education And Experience Required

• Bachelor’s degree or equivalent in any field (preferably IT/Sales).
• 3-5 years of relevant work experience or equivalent.

Knowledge And Skills

• Proficient account management, acquisition, retention and development skills.
• Comprehensive understanding of the company’s products and services portfolio.
• Knowledge of IT and/or industry solutions, products and services to solve business challenges.
• Proficient communication and negotiation skills.
• Ability to collaborate within a team and may lead a sub‑team.
• Depending on role, may require hunter or farmer/relationship selling approach.
• Proficient knowledge in a Customer Relationship Management system or Salesforce.

Additional Skills

Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross‑Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow‑through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity, Long‑Term Planning, Managing Ambiguity.

What We Can Offer You Health & Wellbeing

Comprehensive suite of benefits supporting physical, financial and emotional wellbeing.

Personal & Professional Development

Career development programs to help you reach any goals, whether becoming a knowledge expert or applying your skills to another division.

Unconditional Inclusion

Inclusive work culture celebrating individual uniqueness, flexible work arrangements and bold collaborative moves.

Job

Sales

Job Level

Intermediate

Equal Employment Opportunity Statement

HPE is an Equal Employment Opportunity/Veteran/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions are based on qualifications, merit, and business need. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring consideration of qualified applicants with criminal histories.

No Fees Notice & Recruitment Fraud Disclaimer

HPE and its authorized recruitment agencies will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. Candidates should verify any agency claiming to work with HPE. HPE disclaims liability for any damages arising from fraudulent agencies.

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