IT​/Computer Assistant

About the Role

Masterstaff recruitment agency currently seeking an experienced IT / Computer Systems Assistant on behalf of our client, a well-established company operating in the technology and electronics sector based in Lancaster.

This is an excellent opportunity for a candidate with strong computer skills and hands-on experience using Excel and Java-based software to join a growing and stable business.

Key Responsibilities

* Confident daily use of computer systems and software applications

* Working extensively with Microsoft Excel (data entry, reports, tracking)

* Using and supporting Java-based software programs

* Maintaining accurate digital records and system data

* Assisting with general IT and system-related tasks

* Identifying and resolving basic software or system issues

* Supporting operational and administrative processes through IT systems

Essential Requirements

* Strong experience using computers and multiple software programs

* Advanced or strong working knowledge of Microsoft Excel

* Proven experience working with Java software, Linux, Lan

* High level of accuracy and attention to detail

* Good problem-solving skills

* Ability to work independently and as part of a team

* Excellent communication skills with the ability to prioritise tasks effectively.

* Experience using ticketing systems such as BMC Remedy, Service Now, or Jira is desirable.

Desirable (but not essential)

* Previous experience in an IT, technical, or technology-focused role

* Familiarity with databases or internal systems

* Experience working in a fast-paced environment