Senior Quality Assurance Manager

Starting Salary :

£41,666 per annum

35 hours per week across Monday to Friday. Minimum 2 days in office are required (Mondays and Tuesdays), and Fridays are company‑wide wfh days. Flexible working options will be considered.

We are looking for an experienced Senior Quality Assurance Manager to lead and develop our Quality Assurance team. Reporting to the Head of Awarding and Quality Assurance, you will manage all aspects of quality assurance, ensuring compliance with regulatory requirements and driving continuous improvement.

We are seeking an enthusiastic dedicated professional to join a passionate and collaborative team that values quality, innovation, and customer service. As Senior Quality Assurance Manager, you will play a pivotal role in shaping and maintaining the standards that underpin our qualifications. If you thrive on leading teams, solving complex problems, and working in a fast‑paced environment where no two days are the same, this role is for you.

You will work closely with colleagues across the organisation and external partners to ensure our processes are robust, compliant, and continuously improving. Your expertise will help us deliver an exceptional experience for our centres and learners, while meeting the highest regulatory standards.

• Lead and manage Quality Assurance Managers and External Quality Assurance colleagues to optimise operational effectiveness.
• Oversee quality assurance systems and processes, ensuring they remain fit for purpose and compliant with Ofqual, CCEA, Qualifications Wales, and QAA requirements.
• Build strong relationships with centres, providing guidance and support on quality issues.
• Monitor and manage resources to deliver the operational plan for regulated and customised provision.
• Collaborate across departments to ensure compliance and support product development.
• Investigate and resolve compliance queries, including malpractice and appeals.
• Represent Ascentis at local, regional, and national events, including those held by regulators.

The full Job Description can be found by clicking here.

If you like the sound of the role and the organisation, and you think the below attributes describe you well, then we would love to hear from you.

• A degree or equivalent professional qualification, or significant experience in quality assurance.
• Proven experience managing quality assurance systems and leading teams.
• Proven ability to lead change management and optimise productivity.
• Experience of developing and maintaining high performing teams
• Strong analytical skills and ability to compile and interpret data.
• Excellent communication skills and a commitment to outstanding customer service.
• Ability to work flexibly, travel within the UK (and occasionally overseas), and manage competing priorities.

Closing date : 30 January at 12 noon

Interview date : 9 February

Interviews will be held in-person at our head office in Lancaster.

If you have any questions or would like to discuss this opportunity further, please contact Jo Percival, Head of Awarding and Quality Assurance, at [email protected] .

We reserve the right to close the job vacancy early if we find an appointable candidate or receive a high volume of applicants.

This job may meet the eligibility requirements to qualify for visa sponsorship.

We are proud to be one of the UK's leading educational charity groups, encompassing an awarding organisation, a provider of dyslexia intervention software and an online training organisation. Our enthusiastic people bring genuine passion and natural energy to everything that they do and through their infectious energy they transform the lives of thousands of people each year through the power of education.

It has never been a more exciting time to join The Ascentis Group as we continue our journey of growth across the UK and overseas.

We are market leading in the education sector and the specialist areas we operate within, maintaining the #1 provision for ESOL (English for Speakers of Other Languages) in the UK as well as being a…