Merchandising Service Associate

Join to apply for the Merchandising Service Associate role at RONA
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At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or serve corporate and affiliated dealer stores across a range of formats, from neighborhood hardware stores to big‑box stores, ensuring all DIYers and contractors have the products and support they need.

By joining the RONA family, you’ll enjoy many benefits, such as:

• An inclusive and safe working environment
• Promotion of work‑life balance
• Exclusive employee discounts
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Opportunities for advancement within the company
• An employer that’s involved in the community
• Teamwork and ongoing training
• A comprehensive training program for all new hires
• A student incentive program
• And much more!

Become a key member of the RONA team! Make a difference by optimizing product presentation and ensuring compliance with visual standards. By putting your technical skills to good use, you'll benefit from ongoing training and stimulating challenges in a dynamic environment, while contributing directly to an exceptional customer experience and a well‑organized store.

• Assemble and dismantle displays according to seasonal changes, merchandise arrivals and stock levels.
• Ensure that merchandise placed on displays complies with planograms and the company’s visual presentation standards.
• Ensure that available inventory above the bay is shelved, that all price tags are properly positioned, and that products are brought forward when needed.
• Greet customers in a professional and friendly manner and refer them to a member of the in‑store team if they need specific advice.
• Ensure cleanliness and convenience, so that products are accessible and customers can move easily through the aisles.
• Perform other related tasks to ensure the store runs smoothly.

• Working knowledge of basic tools needed for the job, such as hand tools, drills, and saws (preferred).
• Ability to prioritize tasks.
• Ability to move heavy objects using the appropriate equipment.
• Experience in forklift driving (an asset).
• Ability to utilize web‑based computer programs to accomplish assigned tasks.
• Ability to understand and perform basic arithmetic (addition, subtraction).
• Available to work from 5 a.m. to 1:30 p.m., Monday to Friday.

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.