Customer Service Office Administrator

Customer service and order administration skills define this full-time, on-site opportunity with King Heating Products in Surrey, BC. Support customers while coordinating essential office operations.
As Customer Service and Office Administrator, you will manage communications, process orders, and maintain accurate operational information. The work includes shipping coordination, warranty administration, and product tracking. You will collaborate with warehouse, Finance, Sales, and Customer Service teams while managing multiple daily priorities.

Key Responsibilities:

Respond to incoming emails and direct phone enquiries
Enter orders and follow them through shipment
Prepare packing slips and coordinate warehouse documentation
Schedule pickups and update shipment tracking information
Process warranty registrations and maintain product records
Requirements:
Approximately 1–3 years in customer service or administration
Strong organizational skills and attention to detail
Comfort with order-entry and administrative systems
Strong written and verbal English communication skills
Ability to manage multiple priorities independently
Bring accurate order processing, customer communication, and administrative coordination skills to King Heating Products in Surrey.