Reservation Specialist
Job in
Laredo, Webb County, Texas, 78040, USA
Listing for:
Target Hospitality
Full Time
position
Listed on 2026-11-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Responsibilities
- Answer all incoming calls in a friendly, energetic, and efficient manner.
- Provide guests with information concerning the lodge amenities and services.
- Obtain the necessary information from guests and utilize INNfinity and any other relevant Lodging Management System (LMS) to input reservations.
- The ideal candidate will have a least one (1) year of experience in a customer service setting, hotel/resort reservationist, front desk agent, or equivalent work experience.
- Effective in following and achieving department goals.
- Exceptional Customer Service skills are essential for this position.
- Excellent communication skills, pleasant phone manners, excellent time-management skills, and the ability to multi-task several systems at once in a fast-paced environment.
- Detail-oriented, energetic, and self-motivated, able to type efficiently and accurately.
- Effective multitasking while remaining detail-oriented.
- Ability to work independently as well as with a team of professionals.
- Ability to communicate effectively; written and orally in English.
Target Hospitality will modify this job description to reasonably accommodate any individual.
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