IT Support & Office Operations Specialist On-Site

IT Support & Office Operations Specialist - Full-Time | On-Site

Dallas, United States | Posted on 10/26/2026

• Work Experience Experience in IT support,systems administration, or a related technical role
• State/Province Texas
• Country United States

Job Description

Looking for a role where no two days are exactly alike? The Staff Pad is excited to partner with a fast-growing cloud consulting company in Dallas, TX to hire an IT Support & Office Operations Specialist to serve as a key resource for its Dallas Solution Delivery Center

This is more than a traditional IT support position. You'll work across IT, office operations, recruiting, training, and executive support, giving you broad exposure to the business and the opportunity to make a visible impact

You'll support employees and contractors across the U.S., collaborate with teams in Dallas and France, assist everyone from new hires to leadership, and handle a wide range of projects and day-to-day needs

This opportunity is ideal for a resourceful, organized, and adaptable professional who enjoys variety, takes initiative, and is comfortable working across different areas of a growing organization

Schedule:

Full-Time | On-Site, Monday-Friday | Occasional evening and weekend support as needed

What You'll Do
IT Support & Technology Operations

• Serve as the primary IT support contact for on-site and remote employees and contractors across the U.S
• Troubleshoot end-user technology issues and coordinate escalations with the IT teams in France and the Americas
• Manage the laptop lifecycle, including equipment preparation, deployment, shipping, returns, recycling, and asset tracking
• Coordinate IT onboarding and offboarding, ensuring new hires have the equipment, system access, and technology they need from day one
• Provide hands-on support for network equipment, conference rooms, Teams meetings, presentations, and technology used for leadership and client meetings
• Support business applications and platforms including Kantata, Jira, Power BI, and Microsoft Fabric, coordinating with internal administrators and external support teams as needed
• Maintain IT documentation, asset inventories, and processes while supporting SOC 2 security and compliance requirements
• Provide on-site IT support, including equipment checks, restarts, cabling, and vendor coordination
• Coordinate internet and IT vendor access with building management

Office Operations

• Serve as the primary point of contact for building management, facilities, access badges, keys, vendors, and office-related requests
• Oversee day-to-day office operations, equipment, workspace setup, and vendor coordination
• Coordinate office onboarding for new employees, including workspace preparation, building access, equipment, and orientation
• Partner with administrative teams in France to coordinate employee onboarding, offboarding, equipment, and access needs
• Help maintain a secure, organized, and welcoming office environment
• Support the recruiting process from candidate sourcing and communication through interview coordination and offers
• Partner with hiring managers to keep candidates informed and the hiring process moving efficiently
• Coordinate and proctor candidate assessments covering areas such as Excel, SQL, XML, AI, critical thinking, and problem-solving
• Maintain careers page content and support recruiting-related initiatives
• Coordinate Dayforce training for consultants, including scheduling, enrollment, certification tracking, and related administration
• Support Enforce University, the company's internal training program, including course coordination, materials, and consultant development
• Maintain the accuracy and integrity of employee and client training data

Executive Support & Special Projects

• Provide executive support to Dallas leadership, including meeting coordination, correspondence, status updates, research, and special projects
• Serve as a trusted resource for the CEO and leadership team, helping with time-sensitive requests, research, problem-solving analysis, and special projects
• Take ownership of cross-functional projects and provide support wherever the business needs it

Knowledge & Internal Operations

• Build and maintain internal knowledge resources and process documentation in Share Point
• Maintain company website content in Wix, including job postings, news, and page updates
• Support internal projects and initiatives across the organization
• Stay current on relevant technology, tools, and industry developments

What We Are Looking For

We're looking for a versatile…