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Senior Service Delivery Technician – Client Support

Job in Laredo, Webb County, Texas, 78040, USA
Listing for: CyrusOne
Full Time position Listed on 2026-11-08
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 65000 - 95000 USD Yearly USD 65000.00 95000.00 YEAR

Job Description & How to Apply Below

Cyrus One is seeking a Service Delivery Technician III in Whitney, TX to act as a primary contact for clients, handling calls, emails, and alerts. You will perform Level 1 troubleshooting, install orders, and coordinate outages and changes, while supporting critical data center infrastructure and client communications.

The role requires a strong customer service mindset, multi-tasking ability, and willingness to work extended hours during emergencies; on-site work is expected.

This role, Senior Service Delivery Technician – Client Support at Cyrus One, could be your next career step.

This role is for the Senior Service Delivery Technician – Client Support role at Cyrus One.

We are seeking a motivated Senior Service Delivery Technician – Client Support to join Cyrus One in TX, United States.

Consider building your career as a Senior Service Delivery Technician – Client Support at Cyrus One.

Position Requirements

10+ Years work experience
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