Telephone Nurse
-
Nursing
Pediatric Nurse, Nurse Practitioner, Healthcare Nursing, RN Nurse
Job Description & How to Apply Below
Administration Full Time Las Vegas, NV, US
Registered Nurse (RN) – IBCLC Lactation Consultant & Care NavigatorNevada Pediatric Specialists is seeking a compassionate, experienced, and highly organized
Registered Nurse (RN) and International Board Certified Lactation Consultant (IBCLC) to join our pediatric team as a
Lactation Consultant & Care Navigator
.
This is a unique clinical role focused on providing
lactation support, care coordination, patient education, and pediatric nurse triage
. We are looking for someone who is confident working independently, communicating with families, collaborating closely with providers, and helping patients navigate their care from infancy through adolescence.
Provide lactation education, counseling, and support to breastfeeding mothers and families
Assist with latch concerns, milk supply, pumping, feeding difficulties, breastfeeding education, and other lactation needs
Provide education and support to families during the newborn period
Perform
pediatric telephone and clinical triage using established nursing protocols
Assess patient symptoms and determine appropriate next steps, including home care, office evaluation, provider review, or escalation when necessary
Communicate with parents and caregivers regarding clinical concerns, results, recommendations, and follow-up
Serve as a
care navigator for patients requiring additional coordination or follow-up
Assist families with referrals, specialist care, testing, medications, appointments, and other healthcare needs
Follow up with patients and families after hospitalizations, emergency room visits, abnormal results, or other significant clinical events as appropriate
Identify barriers to care and assist families with navigating available resources
Work closely with pediatricians, nurse practitioners, nurses, medical assistants, and other members of the clinical team
Provide patient and parent education regarding newborn care, feeding, medications, illnesses, treatment plans, and follow-up care
Maintain accurate and timely documentation in the electronic medical record
Assist with nursing and triage coverage as needed
Support efficient patient flow and overall clinical operations
Required QualificationsCurrent International Board Certified Lactation Consultant (IBCLC) certification — required
Strong lactation knowledge and experience providing breastfeeding support
Strong clinical assessment and nursing judgment
Ability to recognize symptoms requiring urgent evaluation or escalation
Excellent communication and patient education skills
Comfortable communicating with parents and caregivers by phone and in person
Strong documentation, organizational, and follow-up skills
Ability to multitask and manage multiple patient needs simultaneously
Dependable, compassionate, proactive, and team-oriented
Preferred ExperiencePediatric nursing experience
Newborn, maternal-child health, postpartum, NICU, family practice, or pediatric primary care experience
Previous pediatric or telephone triage experience
Experience with care coordination or patient navigation
Experience working within an electronic medical record system
What We’re Looking ForThe ideal candidate genuinely enjoys working with children and families and understands that excellent pediatric care extends beyond the office visit.
We are looking for an RN/IBCLC who is
compassionate, organized, approachable, clinically confident, and proactive
. This individual should be comfortable supporting a new mother with breastfeeding concerns, triaging a sick pediatric patient, coordinating specialty care, and following up with families to help ensure continuity of care.
This position requires someone who can effectively balance
lactation support, pediatric triage, patient education, and care navigation while working collaboratively with the entire clinical team.
Nevada Pediatric Specialists offers a competitive benefits package for eligible employees, which may include:
Competitive pay
Paid time off
Paid holidays
Employee assistance resources
Supportive, team-oriented work environment
Opportunities for continued learning and professional growth
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