Senior Site Reliability​/Gitops Engineer

Senior Site Reliability / Git Ops Engineer

Canonical is a leading provider of open‑source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world’s leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1,200+ colleagues in 75+ countries and very few office‑based roles.

Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

We are hiring a Senior Site Reliability / Git Ops Engineer to our Information Systems (IS) team. This role is an opportunity for an "automation‑first" senior technologist with a passion for Linux to build a career with Canonical and drive the success of those leveraging Ubuntu and open‑source products. If you have experience of IT operations automation, Infrastructure as Code, and a passion for technology, you will enjoy working with some of the best people in the industry.

Job Summary: The IS team at Canonical supports and maintains all of Canonical’s IT production services. The team is in charge of running services used by over 60 million Ubuntu users. As a Senior SRE & Git Ops engineer you will drive operations automation to the next level, both in our own private clouds and in the public clouds, utilizing open‑source infrastructure as code software, CI/CD pipelines, and Canonical’s leading products for software operation automation.

You will also help improve Canonical products and open‑source technologies by submitting bugs, writing pull requests, and collaborating with other teams.

As a Senior Site Reliability / Git Ops Engineer you will:

• Drive the development of automation and Git Ops in your team as an embedded tech lead.
• Closely collaborate with the IS architect to align your solutions with the IS architecture vision.
• Design and architect services that IS can offer to the organization as products.
• Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes.
• Automate software operations for re‑usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems.
• Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure.
• Develop skills in troubleshooting, capacity planning, and performance investigation; set up, maintain, and use observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services.
• Provide assistance and work with globally distributed engineering, operations, and support peers.
• Be given uninterrupted development time to focus on larger projects and automation of manual tasks.
• Share your experience, know‑how and best practices with other team members in design sessions, mentorship and "doing work together".
• Carry final responsibility for time‑critical escalations.

What we are looking for in you:

• A modern view on hosting architecture, driven by infrastructure as code across both private and public clouds.
• A product mindset thriving to develop products rather than solutions.
• Python software development experience, with large projects.
• Experience working with Kubernetes or other container orchestration systems.
• Proven exposure to manage and deploy cloud infrastructure with code.
• Practical knowledge of Linux networking, routing, and firewalls.
• Affinity with various forms of Linux storage, from Ceph to databases.
• Hands‑on experience administering enterprise Linux servers.
• Extensive knowledge of cloud computing concepts and technologies.
• Bachelor’s degree or greater, preferably in computer science or a related engineering field.
• Able to communicate clearly and effectively in English over email, chat, video or voice calls and in‑person.
• Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate.
• A willingness…