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Level 2 UCaaS Support Engineer; CCaaS & Teams
Job Description & How to Apply Below
A leading financial services company in Quebec is seeking a Level 2 Help Desk Agent to provide technical support for Google CCaaS and Microsoft Teams environments. This role involves analyzing and resolving escalated incidents and collaborating closely with specialized teams to ensure efficient incident resolution. The ideal candidate has experience in a help desk environment and is bilingual in French and English.
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