Director, Member Development University of Kansas Social Club

Position: Director, Member Development | Full-Time | University of Kansas Social Club
Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position

Summary

The Director, Member Development is responsible for leading membership sales and market development for a new Club opening, building the membership base, prospect pipeline, community presence, and sales infrastructure from the ground up. This is a highly entrepreneurial, hands‑on role that requires both strategic planning and daily execution. The Director, Member Development will lead pre-opening membership acquisition, Founding Member recruitment, business development, prospecting, tours, events, partnerships, and conversion while helping establish the systems, communications, processes, and market relationships needed for a successful Club launch.

During the pre-opening and early opening phases, this position will also take an active role in membership‑related communications, promotional execution, prospect and member updates, and local marketing coordination until additional Club and marketing support positions are fully established. Success in this role is measured by new member acquisition, membership revenue, Founding Member and opening targets, qualified pipeline growth, conversion rates, market awareness, partnership development, CRM execution, and overall membership readiness leading into opening.

The ideal candidate is a self‑motivated, highly accountable professional with an entrepreneurial mindset who is comfortable building something from the ground up. This individual sees what needs to happen, develops a plan, communicates proactively, and follows through while remaining focused on the ultimate goal of building a strong, engaged, revenue‑producing membership base.

This role pays an annual salary of $65,000 - $85,000 and is commission eligible.

Benefits for Full-Time Roles:
Health, Dental, and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until December 31, 2026.

Responsibilities Membership Sales & Revenue Growth

• Achieve pre‑opening, monthly, quarterly, and annual membership sales, initiation fee, dues, and net growth goals.
• Own the full membership sales cycle from lead generation and prospecting through tours, consultation, closing, enrollment, and initial onboarding.
• Conduct Club tours, hard‑hat tours, presentations, virtual consultations, community presentations, and sales appointments.
• Maintain consistent outbound prospecting activity through calls, emails, texts, networking, Linked In, referrals, and other lead‑generation channels.
• Maintain a healthy and accurately forecasted sales pipeline with clear next steps for every qualified prospect.
• Build and execute structured follow‑up strategies for prospects based on their stage in the sales process.
• Consistently identify opportunities to improve lead‑to‑tour, tour‑to‑application, and application‑to‑member conversion.

Business Development & Lead Generation

• Build the Club's presence within the university, alumni network, business community, and surrounding market before opening.
• Establish relationships with university departments, athletics, alumni organizations, donors, faculty and staff groups, corporate partners, chambers of commerce, professional organizations, local businesses, and community leaders.
• Identify and…